Cancellation & Returns
(Refund & cancellation)
Do I get a replacement?
No. All the content you buy on erelego.com is digital in nature. It is yours as soon as you make a successful payment for it. However, in your best interests, we have kept a description for all digital content so as to make it easier and sharper for you to decide on purchasing.
How do I cancel an order on eReleGo.com?
There is no cancellation of order. Once you have purchased a digital content of your choice, it becomes available to you instantly.
The Digital Content I saw in the preview does not match the one I got. What should I do?
Please call/mail eReleGo Support. If there is any discrepancy we will add the correct digital content to your library. While there is no option for a customer to cancel the order on their own once the payment is made, our Support Team is always there for you. We strive to give you a great customer experience each time you purchase digital content on erelego.com. You can always drop an email to us on firstname.lastname@example.org.
Do I get a return?
No. There is no return on erelego.com. Once you have purchased a digital content of your choice, it becomes available to you instantly. We do make sure to show you the digital contents description before you purchase. If there are any sample pages of a publication, you are encouraged to review the same before making the purchase.